1. Introduction
2. Welcome to Markh| مرخ. These terms and conditions govern your use of our website (https://markh.sa//) and mobile application ("Markh| مرخ"). By using our services, you agree to comply with these terms.
3. Use of Our Services

• Eligibility: You must be at least 18 years old to use our services.
• Account: You may be required to create an account to place orders. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Order Process: Orders placed through our website or app are subject to approval. We reserve the right to refuse or cancel any order.

1. Payment

• Payment Methods: We accept a variety of payment methods, including credit/debit cards and digital wallets.
• Pricing: All prices are listed in [Saudi Riyal] and are subject to change without prior notice.
• Refunds: Refunds are processed on a case-by-case basis. Please contact customer service for assistance.

1. Delivery

• Delivery Area: We deliver within the specified areas mentioned on our website and app.
• Delivery Time: Estimated delivery times are provided for convenience and are not guaranteed.

1. Intellectual Property
2. All content on our website and app, including text, graphics, logos, and images, is the property of Markh and is protected under copyright and other intellectual property laws.
3. User Conduct
4. You agree not to use our services for any illegal purpose or in any manner that could harm our business or reputation.
5. Limitation of Liability
6. To the fullest extent permitted by law, Markh will not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
7. Changes to Terms
8. We may update these terms from time to time. Updated terms will be posted on our website and app with the effective date.

Privacy Policy

1. Introduction
2. Markh respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our website (https://markh.sa//) and mobile app ("Markh| مرخ").
3. Information We Collect

• Personal Information: When you create an account or place an order, we collect personal information such as your name, email address, phone number, and payment details.
• Usage Data: We collect information about your interactions with our website and app, such as IP address, browser type, and pages visited.

1. How We Use Your Information

• To Provide Services: We use your personal information to process your orders, deliver products, and provide customer support.
• To Improve Services: We analyse usage data to enhance the functionality of our website and app.
• Marketing: With your consent, we may send you promotional emails and offers.

1. Sharing Your Information
2. We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our business, such as payment processors and delivery partners.
3. Data Security
4. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
5. Your Rights
6. You have the right to access, correct, or delete your personal information. You can update your account information through our website or app, or contact us for assistance.
7. Children's Privacy
8. Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
9. How to Delete Your Account
10. You can easily delete your account by going to the "More" page in your restaurant/café app, then selecting "Account" and "Delete." If you wish to recover the account, you can log in again using the same credentials.
11. Changes to Privacy Policy
12. We may update this Privacy Policy from time to time. The updated policy will be posted on our website and app with the effective date.